Frequently Asked Questions
Why should I purchase a telephone system from Comtel and what are the benefits?
- Comtel Telephone Systems has been servicing the Central Valley since 1984. Our slogan "One Call Does It All" simply means that we can sell, install and service your telephone system; and as an AT&T Associate Solution Provider, Comtel can manage your account regarding orders and services.
Our ESI and Vodavi/Vertical Telephone Systems have unique features (patented and pending patents) that will benefit your business.
Finally, we answer your telephone calls with a "live" person, not an automated attendant 90% of the time. We think it is important to answer your calls with a "live" warm body. Listening is an important part of our business. By listening, we can learn and provide what your business needs.
Who is ESI? I have never heard of them.
- ESI, founded in 1987, is a privately held company based in Plano, Texas. ESI designs and manufactures high efficiency communications products and is only offered through select authorized dealers throughout North America. As an original equipment manufacture (OEM), ESI has built private label versions of their systems for brands like Comdial, Samsung, Executone and Code-a-phone. ESI products are used by major companies such as: Coca Cola, Hertz, Chase Manhattan Bank, Best Buy, Holiday Inn and Century 21. ESI proudly designs and engineers it's systems, hardware and software in the United States.
Why would I want to order AT&T Services from Comtel instead of direct from AT&T?
- Very Simply Put - It's easier. Comtel is an Authorized AT&T Associate Solution Provider. We can order all your voice, data and long distance services at the same cost as if you were to order from AT&T Business Offices. However, we are easier to get a hold of and you will not be frustrated by automated menus and voice dial attendants. Comtel will contact you yearly to renew contracts and keep you abreast of new AT&T promotions.